Payment Policy

Notification of payment is sent to email monthly five days prior to the pay period. Payment is made through the payment service of JSC “Bank CenterCredit” using bank cards of international systems VISA, MasterCard and through the services of Apple Pay, Samsung Pay.

Payment security is ensured by modern methods of data verification and encryption using the secure TLS protocol. Bank card data entry is performed on the secure authorization page of the bank.

Procedure for making one-time payments

To make a one-time payment, follow the link in the letter sent to your email. The system will automatically direct you to the payment service page to enter the bank card details: number; holder’s name; expiration date; security code (CVV2 for VISA, CVC2 for MasterCard). If the card supports 3D Secure technology, the system will direct you to the page of the issuing bank to enter the security code.

Payment via Apple Pay service is made in the Wallet application after authentication. When paying with Samsung Pay service, you need to click “Pay with Samsung Pay”, enter Samsung Account and confirm the purchase on your smartphone (by fingerprint, iris or Samsung Pay PIN code).

Procedure for regular (recurring) payments

To make regular payments, follow the link in the email sent to your e-mail. Read the terms and conditions of the public license agreement and agree to activate regular payments by ticking the appropriate box. After activation of regular payments, your bank card will be automatically debited, i.e. without additional confirmation, on the terms and conditions set during activation. Information about the date of the next debit is sent to email one day before the payment is made.

Procedure for canceling regular (recurring) payments

You can cancel regular payments at any time. To do this, you need to fill in an application form and send it to payments@rise.rest.

The provided personal information (e.g. name, address, phone number, email, bank card number, etc.) is confidential and not subject to disclosure. Bank card data is transmitted only in encrypted form and is not stored in the “rise.rest” system.

Refund Policy

In case of early termination of the License and (or) the Agreement, the License Fee shall not be recalculated and refunded, except as expressly provided for in the Agreement. In such cases, the refund shall be made in the same form in which the payment was made. The refund procedure is regulated by the rules of payment systems.

To refund funds to a bank payment card it is necessary to fill in the Application for refund and send it to e-mail: payments@rise.rest.

For refund on transactions made with errors it is necessary to fill in the Application for refund, attach a check/receipt confirming the erroneous debit and send it to email: payments@rise.rest.

The refund is made to the bank payment card within 7 (seven) calendar days from the date of receipt of the application for refund by the Internet resource. The refund amount is equal to the payment amount.